Privacy Policy
Last updated: February 2025
At , we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
Personal Information
We may collect the following personal information when you voluntarily provide it to us:
- Full name
- Email address
- Phone number
- Delivery address within Nepal
- Payment information (processed securely through third-party gateways)
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and time spent on our site
- Referring website or source
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders, inquiries, and support requests
- Improving our website, products, and services
- Sending promotional offers and updates (only with your consent)
- Complying with legal obligations under the laws of Nepal
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- Delivery partners: To fulfill and deliver your orders within Nepal
- Payment processors: To securely process your transactions (e.g., eSewa, Khalti)
- Legal compliance: When required by law or to protect our legal rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences (e.g., compare list selections)
- Analyze website traffic and usage patterns
- Improve site performance
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Under applicable laws of Nepal, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
8. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: